Refund Policy
We want you to be happy with MakeX. If things aren't working out, here's how our refund process works.
Refund Eligibility
We strive to provide the best possible service for our users. Our refund policy is as follows:
14 Days
Requests within 14 days of purchase
Usage
Service must not be substantially used
Limit
One-time refund policy per customer
Refund Process
1
Contact Support
Reach out to our dedicated support team via email.
2
Verify Purchase
Provide your account details and purchase information.
3
Explanation
Briefly explain the reason for your refund request.
Contact Information
For refund requests or any billing related inquiries, please contact us at:
contact@makex.app
Mailing Address
Bit Wise LLC131 Continental Dr, Suite 305
Newark, Delaware 19713
United States
Last updated: 1/18/2026